For high-profile concerts and events, making it easy for customers to purchase tickets is the name of the game.

As a global leader providing an unrivaled selection of tickets and world-class service to live event enthusiasts, Vivid Seats was founded on the simple idea that buying tickets shouldn't ever be a hassle for event-goers. As someone who's attended more than a few concerts in my day, I couldn't agree more.

However, with many high-profile events with high-dollar tickets on the calendar, Vivid Seats was also focused on protecting the business from fraudsters. Their key objective: Rachet up fraud protection, but in a way that wouldn't add complexity and noise to the customer experience.

That’s where Whitepages Pro and iovation stepped in, partnering with Vivid Seats to deliver an online, real-time customer authentication solution that prevents fraud and verifies device and user identities in a way that strikes a continuous balance between “strong security” and “a great customer experience.”

This Thursday, Feb 25th at 6:00 AM and 10:00 AM PST, we're hosting a webinar with Vivid Seats and our friends at Whitepages Pro to talk about how it all came together, and how Vivid Seats continues to reap the rewards of authenticating trusted customers with little to no friction.

In the webinar, entitled Balancing Risk and Customer Experience, we're going to cover:

  • How Whitepages Pro and iovation integrated seamlessly at Vivid Seats to prevent online fraud.
  • How Vivid Seats is able to protect high valued transactions while allowing customers a seamless buying experience.
  • How Vivid Seats has created a strong multi-factor solution to reduce fraud in real-time by shining the spotlight on the user and device.

Register now and join us this Thursday, won't you?