Hannah Davies, Senior Application Fraud Analyst and Ellie Thomas, Senior Policy Fraud Investigator share that through the use of iovation they were able to uncover fraud they didn’t know they had. Once implemented, iovation enabled them to confirm 40% of applications were fraudulent.
We highlight all policies have been setup through Tor for investigation. We do additional checks to verify the customer and we found a lot of success looking at that. We've canceled approximately 40 percent of those applications because they failed to validate. We found that with a lot of those policies, we would never have identified them for investigation without that [Tor] rule. There was nothing else about the policies that looked suspicious.Ellie Thomas Senior Policy Fraud Investigator