Catch more fraudsters while decreasing false declines.
iovation’s dynamic device database is informed by the context, behavior and past reputation of more than 5 billion devices; that knowledge is then used to alert you of potential fraud based on the device attempting to connect.
Collaborate with a community of trusted connections.
We continually record evidence of fraud placed from every device, from every company in our global network. So if fraud is caught anywhere in iovation’s reach, you’ll benefit from this collective, shared intelligence.
Detailed data lets you strengthen vulnerabilities.
Target the types of fraud that matter most to you, including application fraud, account takeover, stolen identity, payment fraud and many more. We’ll protect you from every type of fraud, across the entire online customer journey. Our team of experienced and certified Fraud Examiners, are right by your side as long as you’re a client.
Here’s how FraudForce works.
By recognizing a device, understanding its location, usual behaviors and past reputation, FraudForce lets you spot and stop fraud attempts before they can happen. Plus, you’ll have iovation support specialists on call, and the backing of our community of fraud experts.
Recognize Devices Instantly
We analyze thousands of permutations of device attributes to accurately recognize a device while minimizing false positives.
Detect specific fraud patterns, such as if a particular device was used to access multiple accounts within a certain time period.
Real-time Risk Insight
Alerts for location mismatches, time zone and IP address changes & activities from high-risk areas, IPs or ISPs.
Stop fraudsters hiding behind proxy servers, TOR networks, VPNs, mobile VMs, emulators or other anonymizing technology.
Our 4,000+ expert analysts, our iovation Community and our collective intelligence helps you stop fraud before it can start.
Recognize and register devices using deep digital intelligence without needing to collect and store personal information.
Proof of performance.
Lāsma Supe Fraud Leader, 4Finance
It’s very helpful to see how different customers are connected to their accounts and to other users. With iovation, we can assess an applicant’s device history to verify whether his behavior follows the norm.
Here’s what you get with FraudForce Device-Based Reputation.
iovation connects you to our team of support service specialists to help you quickly integrate FraudForce into your system and customize it for your needs.
- Fraud prevention in real-time: in about 100ms, iovation recognizes a device, determines if it’s evading detection and associated with past fraud, and runs all of the risk checks you’ve specified.
- 99.9% uptime: our distributed SaaS “always-on” infrastructure supports the largest transaction volumes in the world with an average response time of 100 milliseconds and means no interruptions during updates or maintenance.
- Quickly adjust to changing fraud patterns: our powerful and flexible business rules editor enables fraud analysts to react immediately to new threats.
- World class customer support: our team of experienced and certified Fraud Examiners are here to help. We work with you to solve challenges and get a swift ROI.
- On board training: comprehensive training on how to optimize FraudForce to meet your specific business needs, and more.
- Ongoing education: we also provide continued training on new features and functionality through our help portal, eLearning webinars and our active user community.
Questions? We’ve got answers.
All kinds of people have asked all kinds of questions about FraudForce. We’ve answered a few of the most popular.
How do device associations help in identifying fraud rings?
Discover cybercriminals working together by exposing hidden associations. iovation’s patented technology allows us to reveal hidden connections between devices and accounts, even across subscribers and industries. When fraud is confirmed as coming from one of these devices, we propagate that fraud evidence to all other closely related devices and accounts, stopping coordinated fraud rings.
What support does iovation offer post-purchase?
Our stellar Customer Success organization will partner with you to solve your business challenges, maximize the value of our solutions for you, and ensure your business is safe from cybercriminal activity while assuring your customers are not encumbered by any protections you put in place.
From the day you sign your contract, you are assigned a dedicated fraud expert with years of experience fighting fraud for companies just like yours, and who is with your team for the life of your contract. Additionally, you’ll have a dedicated team to help with implementation, investigate fraud, and even work with law enforcement if needed. We are here to ensure you can start realizing the value from our solutions from the very beginning.
How will iovation’s fraud prevention program impact the experience of my good customers?
iovation’s service is completely transparent to your customers. iovation provides both a thorough fraud prevention solution as well as a frictionless experience for your good customers. It only takes 100ms for iovation to run our robust analysis to recognize the user’s device, determine if its evading detection, check to see if it’s associated with past fraud or associated with any devices or accounts linked to fraud, and run all the transaction risk checks that you have specified. This efficient process ensures that you are able to prevent fraud without interrupting the positive experience you want for your good customers.
Does FraudForce rely on the use of personal data?
iovation subscribes to a privacy-by-design methodology, meaning our technologies use the barest amount of non-directly identifying personal data to detect and stop fraud. On top of this, unlike many solutions in the market, our device recognition technology does not require personal information like email addresses, phone numbers or other customer data. This both protects the privacy of your customers while providing unique fraud catch lift from your identity based systems.
Is FraudForce compliant with GDPR?
Yes. The General Data Protection Regulation (“GDPR”) allows for the lawful processing of personal data where its purpose is legitimate and not outweighed by the interests, fundamental rights, or freedoms of data subjects. As providers of fraud detection and prevention services, the legitimate interest being pursued by iovation is to help in the prevention and detection of fraudulent and malicious behavior.
The GDPR further clarifies that personal data processed “for the purposes of preventing fraud constitutes a legitimate interest of the data controller.” While processing personal data under this basis allows data subjects the right to raise an objection to the processing of their personal data, iovation holds, based in part upon Recital 47, that we maintain compelling, legitimate grounds to process personal data for this purpose. Further, we have implemented processes to handle data subject requests as part of our GDPR compliance strategy. In short, evidence sharing through the consortium is designed to be compliant with our customers’ approach to GDPR.
Our experts weigh in on FraudForce, authentication, fraud and more.
Ready for the next step?
In just minutes, we’ll show you how to improve your customer authentication experience, stop fraud and save money.