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Effective March 31, 2017

At iovation Inc. we recognize that privacy is important. This iovation PRIVACY POLICY ("Policy") applies to the collection of data by iovation Inc., iovation Limited, its subsidiaries, and affiliates (collectively, "iovation").

1.         Data Protection and Privacy Policy

1.1  We may require basic information which identifies you as an individual. In different parts of the world this can be defined as either Personally Identifiable Information or Personal Data. It relates to such information that can include your name, email address and phone number, that enables us to identify you and offer you services that you might request by using this website. It may also mean collecting your IP address and placing cookies on your device. For example, when you send us a question / request from our contact pages, request one of our newsletters or further information on a specific product. It may also allow us to provide the Services that iovation offer as a business (“the Service”). We will only use such Personal Information for the purposes of providing information which you have requested, or for other purposes set out in these Terms.

1.2  We may collect the following information:

  •      Name
  •      Job title
  •      Company or organisation
  •      contact information including email address and telephone number(s)
  •      demographic information such as postcode, preferences and interests
  •      other information relevant to sales, support, marketing and profiling, and
  •      information relating to recruitment.

1.3  We may on occasion make use of Personal Information that we collect in order to help us administer the website and/or for marketing purposes. We may for instance send you information about our services that we feel might be of particular interest to you.

1.4  iovation works with certain third parties (such as analytics companies) to provide us with information regarding Site traffic and usage. Some of these parties may collect personal information when you visit the Site or other online websites and services. We may provide these third parties with your Device Identifier, Usage Information, and related information about you, and these third parties may set and access their own tracking technologies (including cookies, web beacons, and embedded scripts) on the Site and elsewhere online. We are not responsible for the privacy practices of these third parties and this Privacy Policy does not cover those practices.

1.5  If you do not wish us to make use of your Personal Information in this way, please email privacy@iovation.com. We will also give you the opportunity to opt out of future marketing at any time by contacting us.

1.6  In order to provide the Service, operate the website or conduct our business generally, it may be necessary to share your personal data with Third Party vendors. This may include sharing your personal data overseas, and for those living within the EEA, involve sharing your personal data outside the EEA.

Other than this, we will not share or disclose your personal data unless we are (i) required to do so by law, (ii) in connection with any legal proceedings (including prospective legal proceedings), (iii) in order to establish, exercise or defend the legal rights of iovation.

1.7  Employees, contractors and agents of iovation may be given access to any Personal Information which we collect, but their use shall be limited to the performance of their duties and in line with the reason for processing. Our employees, contractors and agents who have access to your Personal Information are required to keep that information confidential and are not permitted to use it for any purposes other than to enable you to use the website or to deal with requests which you submit to us.

2.         Recruitment

2.1  As part of our recruitment process, it may be necessary to share your personal data with businesses that can assist us with the recruitment process.

For those candidates applying from within the EEA, this may involve sharing your personal data outside of the EEA.

3.         Keeping you in control of your personal information

3.1  We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.  By accepting the contents of this privacy policy, you confirm your permission that iovation can share your personal data with Third Party vendors.

3.2  iovation are an international business, and as such, there are a variety of laws that govern the way that Personal Information can be processed. These laws may enable you to request details of the personal information which we hold about you, dependant on where you live in the world and whether those laws apply to you.

Similarly, if you believe that any information we are holding on you is incorrect, incomplete or have any other data protection related issues or queries, please contact iovation’s Data Protection Officer: 

Mark Weston, Compliance Manager
Iovation Inc
111 SW 5th Avenue #3200
Portland, Oregon 97204
United States

4.         Correction, Update and Deletion of the Personal Data

4.1  iovation will provide you with a possibility to ensure that the personal data you provided to us is accurate and up to date. You can request correction, update and deletion of your personal information via e-mail sent to privacy@iovation.com, and we will use reasonable efforts to contact you regarding your request. Please note, because of the very limited scope of the personal information required to operate the Service, if your complaint relates to the Service, we may require further information from you in order that we might identify you.

4.2  If you choose to be on a mailing list for periodic email updates regarding iovation’s range of services, products and events, you also can use this e-mail address (privacy@iovation.com) to send us notification that you no longer wish to receive such information. You may change your decision to receive these at any time.

4.3  To update or delete your data or correct an inaccuracy, we may ask you to verify your identity and cooperate with us in our effort.

5.         Complaints

5.1  If you are concerned that we have breached a privacy law under which we are required to act, please send an email to privacy@iovation.com. We aim to respond in a reasonable time. This is normally a period of four weeks, although legislation may determine otherwise. Our Data Protection Officer will manage your complaint and will give you additional information about how it will be handled.

5.2  Depending on where you live in the World, in the event that you believe that we have not responded to your complaint in full, part or in an appropriate manner, you may have the right to complain to your local Data Protection Authority or Privacy Regulator. We will endeavour to assist you in contacting the appropriate organisation.

6.         Security

6.1  We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate technical and organisational measures to safeguard and secure any personal information that we receive.

7.         Cookies

7.1  When you visit our website a small amount of data known as a “Cookie” may be stored on your computer’s hard drive. Cookies include information concerning for example the type of web-browser you are using.

7.2  Iovation use Cookies in two ways:-

7.2.1      The first consists of the Service that we provide. We use cookies to enable our Service to operate. In using these cookies, we rely on our customer to ensure the placement of sufficient notice to obtain appropriate consent in their use.

7.2.2      The second helps us monitor the way in which the website is used, which in turn helps us to ensure that the website is relevant to you. Should you require any further information, please refer to www.allaboutcookies.org.

7.3  Please note that you may not be able to take advantage of certain services or facilities on the website may not work if you do refuse to accept cookies.

8.         Links to other websites

8.1  Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

9.         Changes to our Terms

9.1  iovation reserves the right, at its discretion, to make changes to any part of the website, the Information or these terms without notice.

9.2  iovation may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

10.  This policy is effective from March 2017. By continuing to use the website you agree to be bound by these Terms as amended.

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