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iovation’s Eddie Glenn: Using device intelligence to identify self-excluded players in real-time

Eddie Glenn is the Product Marketing Manager for iovation, a provider of online fraud prevention and authentication solutions, and the company behind ‘Identifying Self-Excluded Players in Real Time’, a new webinar for the gambling industry (Tuesday, December 5th). He spoke to TotallyGaming.com about iovation playing its part in safeguarding the sports betting industry, going the extra mile to recognise self-excluded players, and placing a greater emphasis on device intelligence to prevent the onboarding of problem gamblers.

Machine learning seen as key to fighting fraud by financial services firms

A majority of North American financial institutions plan to invest in machine learning analytics to help combat fraud, according to a new report by global research and advisory firm Aite Group and authentication and fraud prevention technology provider iovation. It’s clear that the threat environment continues to escalate, the report said, and effective fraud prevention is an increasingly competitive issue for financial institutions. The study was compiled from interviews with 28 senior fraud and data analytics executives at 20 North American financial institutions.

Enabling machine learning to help combat fraud

The combination of trained fraud experts and machine learning promise a best way forward for financial institutions in the battle against fraud, in today's omni-channel experience. Findings from a new report by iovation showed that while 68% of financial institutions (FIs) cite ML analytics as a high priority investment over the next few years the path to adoption will not be without its challenges. iovation and Aite Group will be hosting a webinar at 10AM PST on November 9th to discuss the results of this survey.

The time for convergence Is now

Until today, anti-fraud, security and authentication activities in organizations have operated as largely-separate domains, with IT Ops even more separated, in most cases. This is due, in part, to the "silo mentality" in enterprises, where it's more convenient to have a bunch of teams running their own disciplines. After all, collaboration and synchronization increase the degree of difficulty. Politics, momentum, status quo, and decentralized operations that use third-party providers are also contributing to the current operational division. Given the escalating threat environment and evolving data protection requirements, I think it's high time we began converging these siloed efforts.

How to protect yourself after the Equifax data breach

Fraud Protection expert Dwayne Melancon is the VP of Product at iovation. He says it’s a good idea to freeze your credit immediately. “Regardless of whether you’re affected or not, I recommend freezing your credit report. So you can either go to each of the three credit bureaus individually, or you can go to a aggregator. There are a lot of services like Lifelock or Identity Guard that will do that work for you. They’ll work with all three credit bureaus and freeze your credit.”

Identity Verification Becomes Trickier in Wake of Equifax Breach

While financial firms and other companies targeted by cyber-criminals and fraudsters have begun moving away from using such “knowledge-based factors” to verify their customers, most companies are not so sophisticated, Dwayne Melancon, vice president of product for fraud-prevention firm iovation, told eWEEK. “Companies that are relying on knowledge-based assessments—they may need to add additional factors,” he said. “They need extra safeguards— some which will be burdensome, such as proof using documentation—others could use some sort of device-based check.”

Gaming the system for a better experience

I play a lot of video games and one of the things I’ve noticed is that when you first start playing, the game often keeps you from venturing into places where you’re likely to fail... That got me thinking: is there an equivalent model we can use for providing more access in our corporate or application environments? Using a combination of authentication and access privileges, it seems we ought to be able to create an environment in which we start them off with less complicated capabilities in our systems and software, then gradually “unlock achievements” for them as they demonstrate competency within our world.

How Portland software companies are turning a European threat into an opportunity

iovation, whose software is used for online fraud detection, in January hired Weston to spearhead GDPR efforts and tap his expertise as a privacy expert based in the United Kingdom. The company has a working group of managers tackling GDPR. So far, Weston said the company hasn’t introduced any major product changes but other elements of the business have been impacted. “Behaviorally, the way the data is handled — who it’s shared with and how long it’s kept — all that has come under scrutiny,” he said. “It’s good practice for anyone. I have been fortunate the executive team realized the challenges and opportunities ahead.”

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