Telco professionals strategize about the latest cybercrime prevention techniques and customer experience approaches in London

iovation, the provider of device intelligence for authentication and fraud prevention, today announced it will host its first-ever iovation Telco User Group in London on Nov. 10 from noon to 4pm GMT. The user group provides a platform for telco professionals to collaborate in-person about fraud prevention strategies and hear from industry experts about how to reduce friction for trustworthy customers. The user group complements iovation’s multi-industry global summits—enabling telco professionals to address fraud threats specific to their industry and region.

“After analyzing all telco transactions that iovation screened for fraud this year, credit card theft, true identity theft and account takeover were by far the most prevalent abuses—resulting in two percent of transactions being denied,” said Connie Gougler, director of marketing at iovation. “These latest schemes are difficult to track and investigate due to the evasion techniques used, frequency of attacks and their global nature. By facilitating face-to-face discussions between our telco clients, they can strategize about the most effective methods to get ahead of attacks.”

In addition to reviewing the most prevalent telco fraud schemes, attendees will discuss detecting and preventing additional types of abuse—including defaulting on carrier plans, first-party fraud, policy and license agreement violations, and application fraud.

Attendees will also share how the following actions or combination of actions could indicate fraud risk:

  • An account or device has transactions associated with a specific type of fraud, such as account takeover or credit card fraud
  • Transactions originate from known high-risk regions
  • The length of time that a device has been known, or a device and account have been paired, has not met minimum requirements
  • Device anomalies are identified, which may indicate attempts by the user to evade detection with use of a proxy, Tor or virtual machines
  • Specific risk criteria for mobile devices are met—for example devices are jailbroken or rooted, or an emulator is in use

iovation's solutions portfolio tackles the heightened threat environment from multiple directions, including through device-based risk detection and consumer authentication services. Highly intelligent business rules, combined with proprietary machine learning algorithms, flag anomalies around hundreds of attributes and obscure risk factors, offering the highest degree of confidence when it comes to stopping fraud and improving customer experience in the finance, insurance, ecommerce, social media, travel, ticketing, telecommunications, gaming, and gambling industries.

For more details and to register for the Telco User Group, go to

About TransUnion

TransUnion Global Fraud & Identity Solutions unite both consumer and device identities to detect threats across markets while ensuring friction-right user experiences. The solutions, all part of the IDVision with iovation suite, fuse traditional data science with machine learning to provide businesses unique insights about consumer transactions, safeguarding tens of millions of transactions each day.

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