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Analyze Trends and Report on Fraud Effectiveness

ReputationManager 360 provides easy-to-use tools that 2,000+ analysts, investigators and managers rely on to manage fraud. These fraud experts search for the recent activity of a device, look for trends, evaluate thresholds with on-demand queries, and receive scheduled and custom reports.

Scheduled and On-Demand Reporting

One popular report generated by iovation is the Digest of Suspicious Activity. This customized and scheduled report helps you gauge the effectiveness of new business rules before enabling them for real-time responses. 

For on-demand reporting, the ReputationManager 360 Admin Console gives you the power to dig into detailed information about the devices, accounts and associations related to your site. From the console, your team can quickly run ad-hoc queries to investigate transactions, spot trends and perform forensic analysis.

All iovation reports can be delivered in multiple formats (.csv, Excel and ActiveHTML), each with built-in sorting, filtering and charting options.

Ongoing Analysis and Support

Information is gold, as long as you can take advantage of it. As an iovation client, you will be assigned a Client Services Risk Expert who is available to support you to support your business goals and fraud strategies. These risk experts are available to supply helpful tips, answer questions and build custom reports.

We don’t just collect data and hand it over to you; we partner with you to ensure success. Our Client Services team has the highest satisfaction rating in the market, with customers giving the team an average rating of 9 out of 10. The average tenure of these individuals with iovation is over four years.

As an iovation client, your dedicated advocate listens to your needs and shares your feedback with iovation, helping you maximize the value of our global, shared database. In addition, your client advocate will provide added-value reporting and ongoing service metrics.

We’ll help you figure out what information is most valuable, uncover trends, and make recommendations that help you stop more fraud, gain efficiencies, and reduce manual review queues. In short, we help you maximize your investment.