As fraudsters take advantage of this unprecedented time, how can the e-commerce industry protect its consumers and still provide great shopping experiences?
Fraudsters are taking advantage of this unprecedented time while consumers are the most vulnerable. Nearly 1 in 5 U.S. consumers polled have already been targeted by phishing and other COVID-19-related digital scams, according to TransUnion data.1
Phishing, ATO and shipping fraud are just a few of the scams we’ve seen on the rise since the COVID-19 outbreak. According to Pymnts.com, conservative estimates put online sales at $630 billion this year – and a new report shows that fraudsters will take more than $12 billion of that off the table.2
To address the challenges this presents for e-commerce and to cope with the changes in shopping patterns resulting from this pandemic, retailers must be prepared to combat fraud while continuing to provide great experiences on their web and mobile platforms. In this webinar we discuss our latest e-commerce report while offering insights into preventing fraud and meeting consumer expectations, as mobile commerce scales on a global level. Register for the webinar and learn:
- The current state of e-commerce industry, and what the data is telling us
- The top fraud trends that retailers are facing in the era of COVID-19 and how to combat them
- Why now is the time to launch your digital transformation strategy, and the steps required to prepare for the future
- The key consumer expectations retailers need to meet in order to stay ahead of the competition, plus the challenges that lie ahead