Build trust, grow revenue and mitigate risk with the rise in digital transactions.
Consumers expect seamless and safe transactions through digital channels, and will seek out organizations that will meet their needs. In light of the recent COVID-19 pandemic, however, the increasing shift in online transactions has left many organizations scrambling to keep up. Financial institutions must now adapt their services to scale in digital channels to better serve their customers, yet the struggle of understanding how to provide a secure yet seamless experience still remains.
At least 1 in 5 U.S. consumers polled by TransUnion have already been targeted by phishing and other COVID-19-related digital scams, while a 14% increase in risky financial services transactions has also been observed by TransUnion.
Fortunately, there are solutions available so you can optimize your digital channels, increase revenue and mitigate risk while still providing an engaging experience for users. Please join Peter DeMars (CFE, UMB Bank), Adam Miller (Director of CX Design Practice, Temenos) and Matt Johnson (Product Marketing Manager, TransUnion) as they discuss:
● How to manage the rise in digital transactions
● How to proactively address increasing and changing fraud such as such as account takeover, phishing and first party fraud
● How you can streamline decisioning and risk management to secure trust with device intelligence and real-time identity data checks
● How to discover actionable strategies for succeeding in the post COVID-19 environment